Privacy Policy
Effective Date: 3-3-2023, Revised 7-8-2026
Organization: Trotter House Lindale
Website: www.trotterhouselindale.com
Contact Email: info@trotterhouselindale.com
Phone: 430-235-4411
Trotter House Lindale respects your privacy. This Privacy Policy explains how we
collect, use, disclose, and protect information when you visit our website, request
information, schedule an appointment, receive services, communicate with us, make a
donation, volunteer, or opt in to receive text messages from us.
Trotter House Lindale is committed to treating personal information with care, respect,
and confidentiality.
1. Information We Collect
We may collect information from clients, prospective clients, donors, volunteers, staff,
website visitors, and others who interact with us, including:
-Name, phone number, email address, mailing address, and other contact
information.
-Appointment requests, scheduling information, and communication preferences.
-Information you choose to share related to pregnancy, parenting, material
assistance, classes, mentoring, referrals, or other support services.
-Information related to services provided, client visits, resource requests, follow-
up communications, and program participation.
-Emergency contact information, if provided.
-Donor information, such as donation amount, donation history, billing contact
information, and communication preferences.
-Volunteer information, such as contact information, availability, training records,
and role-related information.
-Website usage information, such as IP address, browser type, device
information, pages visited, referral source, and general website activity.
-SMS/text messaging information, including mobile phone number, text message
opt-in status, consent records, and message history.
We only ask for information that is reasonably necessary for the purpose for which it is
collected.
2. How We Use Information
Trotter House Lindale may use collected information to:
-Respond to inquiries and requests for information.
-Schedule, confirm, cancel, or follow up on appointments.
-Provide pregnancy, parenting, family, educational, mentoring, material
assistance, referral, and support services.
-Communicate with clients about services, appointments, classes, resources, and
follow-up care.
-Send reminders, updates, notices, and other service-related communications.
-Manage donor records, process donations, send receipts, and communicate with
supporters.
-Manage volunteer applications, training, schedules, and communications.
-Improve our website, programs, services, outreach, and operations.
-Maintain safety, security, records, and organizational accountability.
-Comply with legal, regulatory, accounting, reporting, and operational obligations.
3. Sensitive Personal Information
Because individuals may share personal, family, pregnancy-related, parenting-related,
or other sensitive information with us, Trotter House Lindale uses reasonable
safeguards to protect this information.
We do not sell personal information.
We do not use client information for unrelated marketing purposes.
We do not publicly disclose client participation in our services without consent, unless
required by law or necessary to protect safety.
4. SMS/Text Messaging Privacy
If you provide your mobile phone number and opt in to receive text messages from
Trotter House Lindale, we may send SMS/text messages related to appointments,
reminders, service updates, class reminders, resource availability, follow-up
communications, volunteer communications, donor communications, event updates,
and other organization-related communications.
Message frequency may vary depending on your relationship with Trotter House Lindale
and the nature of the communication.
Message and data rates may apply.
You may opt out of receiving SMS/text messages at any time by replying STOP. After
you reply STOP, we may send one confirmation message and then stop sending SMS
messages unless you opt in again.
For help, reply HELP or contact us at:
Email: info@trotterhouselindale.com
Phone: 430-235-4411
No mobile information will be shared with third parties or affiliates for marketing
or promotional purposes. All text messaging originator opt-in data and consent
will not be shared with any third parties.
Trotter House Lindale does not sell, rent, or share mobile phone numbers or SMS opt-in
consent for third-party marketing.
5. How We Share Information
Trotter House Lindale may share information only when reasonably necessary for
services, operations, legal compliance, safety, or organizational administration,
including with:
-Authorized staff, volunteers, contractors, or representatives who need the
information to perform their duties.
-Service providers that help us operate our website, scheduling, communications,
donation processing, client management, volunteer management, or
administrative systems.
-Referral partners or community resources when you request or authorize a
referral.
-Legal, accounting, insurance, technology, or professional advisors.
-Government agencies, courts, law enforcement, or regulatory authorities when
required or permitted by law.
-Appropriate parties when necessary to protect the safety, rights, or welfare of a
client, child, staff member, volunteer, visitor, or other person.
The sharing described above does not include SMS opt-in data or consent. SMS opt-in
data and consent will not be shared with third parties or affiliates for marketing or
promotional purposes.
6. Donor Privacy
Trotter House Lindale respects donor privacy. We may use donor information to process
donations, send receipts, maintain donation records, communicate with donors, and
meet legal or accounting obligations.
We do not sell donor information.
We do not share donor mobile information or SMS consent for third-party marketing or
promotional purposes.
7. Cookies and Website Tracking
Our website may use cookies, analytics tools, and similar technologies to help operate
the website, understand visitor activity, improve performance, and support
organizational communications. You may adjust your browser settings to refuse cookies,
but some website features may not work properly.
8. Third-Party Websites and Services
Our website may link to third-party websites, donation platforms, scheduling platforms,
social media platforms, or other service providers. Those third parties may have their
own privacy policies and terms. Trotter House Lindale is not responsible for the privacy,
security, or content of third-party websites or platforms.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to
protect information from unauthorized access, misuse, disclosure, alteration, or
destruction. However, no method of electronic transmission or storage is completely
secure, and we cannot guarantee absolute security.
10. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain
records, manage donor and volunteer relationships, comply with legal and accounting
obligations, resolve disputes, support operations, and fulfill the purposes described in
this Privacy Policy.
11. Your Choices
You may contact us to request that we update, correct, or delete certain information,
subject to legal, operational, safety, recordkeeping, and organizational limitations.
You may opt out of SMS/text messages by replying STOP to any message. You may
request help by replying HELP or contacting us directly.
You may unsubscribe from email communications by following the unsubscribe
instructions in the email or by contacting us.
12. Children’s Privacy
Our website is not intended to collect personal information directly from children under
13. We do not knowingly collect personal information directly from children under 13
through our website without appropriate consent.
Information about children or family members may be provided by a parent, guardian,
client, or authorized individual when reasonably necessary for services or support.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this
page with a revised effective date. Your continued use of our website, services,
communications, or programs after updates are posted means you accept the updated
Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Trotter House Lindale
Website: www.trotterhouselindale.com
Email: info@trotterhouselindale.com
Phone: 430-235-4411
___________________________________________
Terms and Conditions
Effective Date: 3-3-2023, Revised 7-8-2026
Organization: Trotter House Lindale
Website: www.trotterhouselindale.com
Contact Email: info@trotterhouselindale.com
Phone: 430-235-4411
These Terms and Conditions govern your use of the Trotter House Lindale website,
online forms, communications, and text messaging program. By using our website,
submitting information, scheduling an appointment, communicating with us,
volunteering, donating, or opting in to receive text messages, you agree to these Terms
and Conditions.
1. Organization Information
Trotter House Lindale provides pregnancy, parenting, family, educational, material
assistance, mentoring, referral, and support services. Specific services, availability,
eligibility, and program requirements may vary.
2. Website Use
You agree to use our website only for lawful purposes. You may not use the website to:
-Submit false, misleading, fraudulent, harmful, or unauthorized information.
-Interfere with the operation, security, or availability of the website.
-Attempt to gain unauthorized access to any system, account, form, or
information.
-Upload or transmit malware, harmful code, spam, or abusive content.
-Violate any applicable law, regulation, or third-party right.
3. Informational Purposes
Information on our website is provided for general informational purposes only. Website
content does not guarantee eligibility, availability of services, appointment availability,
outcomes, medical results, financial assistance, material assistance, or referrals.
4. No Emergency Services
Trotter House Lindale does not provide emergency medical services.
If you are experiencing a medical emergency, call 911 immediately or go to the nearest
emergency room.
If you are in immediate danger, call 911.
5. Services and Appointments
Submitting an online form, requesting information, or scheduling an appointment does
not guarantee a specific service, appointment time, resource, referral, or outcome. We
may contact you to confirm information, determine availability, and provide next steps.
You are responsible for providing accurate contact information and notifying us if your
information changes.
6. SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages from
Trotter House Lindale, you agree to receive SMS/text messages from us. Messages
may include appointment reminders, scheduling updates, service follow-ups, class
reminders, resource availability, event updates, volunteer communications, donor
communications, and other organization-related communications.
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS/text messages is not a condition of receiving services,
donating, volunteering, or participating in programs.
You may opt out of receiving SMS/text messages at any time by replying STOP. After
you reply STOP, we may send one confirmation message to confirm that you have been
unsubscribed. After that, you will no longer receive SMS messages from Trotter House
Lindale unless you opt in again.
For help, reply HELP or contact us at:
Email: info@trotterhouselindale.com
Phone: 430-235-4411
Mobile information will not be shared with third parties or affiliates for marketing or
promotional purposes. All text messaging originator opt-in data and consent will not be
shared with any third parties.
7. Communication Consent
By submitting your contact information, you agree that Trotter House Lindale may
contact you by phone, email, mail, text message where consent has been provided, or
other reasonable communication methods related to inquiries, appointments, services,
classes, resources, volunteer activities, donations, events, or organizational
communications.
SMS/text messages will only be sent where appropriate consent has been provided.
8. Donations
If you make a donation, your donation may be processed through a third-party payment
or donation platform. Donation transactions may be subject to the third party’s own
terms and privacy policy.
Unless otherwise stated, donations are voluntary and may be used to support the
mission, programs, operations, and services of Trotter House Lindale.
9. Volunteer Participation
Volunteer opportunities may require an application, screening, training, approval,
confidentiality agreement, background check, or other requirements. Submission of a
volunteer inquiry or application does not guarantee acceptance as a volunteer.
10. Confidentiality Expectations
Clients, volunteers, staff, and representatives may be expected to respect the privacy
and confidentiality of individuals served by Trotter House Lindale. Unauthorized
disclosure of private client, donor, volunteer, or organizational information may result in
removal from programs, volunteer roles, or other appropriate action.
11. Third-Party Links and Referrals
Our website or communications may include links or referrals to third-party
organizations, service providers, resources, medical providers, community agencies,
donation platforms, scheduling tools, or social media platforms.
Trotter House Lindale is not responsible for the content, privacy practices, availability,
services, actions, or omissions of third-party providers or websites. A referral or link
does not necessarily mean endorsement or guarantee of services.
12. Intellectual Property
The content on this website, including text, graphics, logos, photographs, forms, service
descriptions, and other materials, is owned by or licensed to Trotter House Lindale
unless otherwise stated. You may not copy, reproduce, distribute, modify, or use website
content for commercial purposes without written permission.
13. Privacy
Your use of our website, forms, communications, and services is also governed by our
Privacy Policy. Please review the Privacy Policy to understand how information is
collected, used, disclosed, and protected.
14. Disclaimer of Warranties
The website and general website content are provided on an “as available” basis.
Trotter House Lindale does not guarantee that the website, online forms,
communication systems, third-party platforms, or website content will always be
available, accurate, uninterrupted, secure, or error-free.
15. Limitation of Liability
To the maximum extent permitted by law, Trotter House Lindale will not be liable for
indirect, incidental, consequential, special, exemplary, or punitive damages arising from
use of the website, online forms, communications, text messages, third-party platforms,
referrals, or website content.
Nothing in these Terms limits rights or obligations that cannot legally be limited under
applicable law.
16. Changes to These Terms
Trotter House Lindale may update these Terms from time to time. Updates will be
posted on this page with a revised effective date. Your continued use of the website,
communications, or services after updates are posted means you accept the updated
Terms.
17. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict
of law principles, unless a separate written agreement states otherwise.
18. Contact Us
If you have questions about these Terms and Conditions, contact us at:
Trotter House Lindale
Website: www.trotterhouselindale.com
Email: info@trotterhouselindale.com
Phone: 430-235-4411
____________________________________________________